Terms and Conditions

Community Terms & Conditions

Thank you for being part of our community. To ensure the best possible experience for all members, we have established some basic guidelines for participation.

By joining and using this community, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions and shared files and content to that best suited to the medium. This is a great medium with which to solicit the advice of your peers, benefit from their experience, and participate in an ongoing conversation. Questions should be directed to our member services department via the Contact Us link on this site.

Please take a moment to acquaint yourself with these important guidelines. If you have questions, contact the member services department. In order to preserve an environment that encourages both civil and fruitful dialogue, we reserve the right to suspend or terminate membership in this community for anyone who violates these rules.

The Rules

  • Respect others. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer guests and members; there’s no such thing as a stupid question.
  • Respect the purpose of the community. Use the community to share successes, challenges, constructive feedback, questions, and goals instead of products or services that you provide. If you’ve found a product or service helpful, please share your experience with the group in a respectful way.
  • Use caution when discussing products. Information posted on the discussion groups and in the libraries is available for all to see, and comments are subject to libel, slander, and antitrust laws.
  • All defamatory, abusive, profane, threatening, offensive, or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.
  • Respect intellectual property. Post content that you have personally created or have permission to use and have properly attributed to the content creator.
  • When posting items in our collaborative environment, please indicate if the item is not available for reuse. It’s also advisable to contact the owner of any material if you would like to reuse it.
  • Post your message or documents only to the most appropriate communities. This helps ensure all messages receive the best response by eliminating "noise."


Discussion Group Etiquette

Military life is full of challenges and fun! Each family has unique experiences. It's important that we welcome those differences with an open mind and respect the diversity of viewpoints. Here are a few reminders as you explore The Neighborhood:

  • Be respectful, friendly, and sincere to all posters. 
  • Keep your posts relevant to the forum category and avoid multi-posting across forums. 
  • Share your experience and your knowledge. We can all learn something new! 
  • Please refrain from doing the following in the community: 
    • Post or link to information that is deceptive, fraudulent, threatening, libelous, harassing, or hateful. 
    • Post or link to offensive or inappropriate content or content intended to be inflammatory, not safe for work (NSFW) content, or any content that promotes or encourages illegal activities. 
    • Post or link to content that violates any person's privacy rights. 
    • Share confidential information
    • Self-promotion, solicitation, or advertising of your business. 
    • Solicit community members privately for their personal contact information for any reason. 
    • Utilize or interact with the community in any way that violates the Blue Star Neighborhood Forums Terms of Service you agreed to when joining the community. 
    • Posting links or files directly into the resource library. Library resources are uploaded by Blue Star Families staff.
  • Keep the Neighborhood safe. Flag or report inappropriate content in community forums. 
    • Instructions: Locate the message (or a reply) that you want to send to moderation > click the down arrow next to "Reply" > select "Mark as Inappropriate" > specify a reason for the moderation > click "Submit."
  • Blue Star Families reserves the right to immediately remove any posts that do not conform to our guidelines. We also reserve the right to temporarily or permanently ban any member who violates these rules. 
  • State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.
  • Send messages such as "thanks for the information" or "me, too" to individuals, not to the entire list. Do this by using the "Reply to Sender" link in every message.
  • Do not send administrative messages, such as “remove me from the list,” to the group. Instead, use the web interface to change your settings or to remove yourself from a list. If you are changing email addresses, you do not need to remove yourself from the list and rejoin under your new email address. Simply change your settings.

The Legal Stuff

This site is provided as a service for the members of Blue Star Families.  Blue Star Families is not responsible for the opinions and information posted on this site by others. We disclaim all warranties with regard to information posted on this site, whether posted by Blue Star Families or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall Blue Star Families be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, arising out of or in connection with the use or performance of any information posted on this site.

Do not post any defamatory, abusive, profane, threatening, offensive, or illegal materials.  Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants Blue Star Families and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

Blue Star Families does not actively monitor the site for inappropriate postings and does not on its own undertake editorial control of postings. However, in the event that any inappropriate posting is brought to the attention of Blue Star Families we will take all appropriate action.

Blue Star Families reserves the right to update these terms at any time and to terminate access to any user who does not abide by these guidelines.

Privacy Policy

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of our organization except as noted below.

With Whom Do We Share the Personal Information We Collect Through This Site:

Our Service Providers
We may share your personal information with companies (including our affiliates) that perform services on our behalf, for example, companies that help process credit card payments. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf.

Business Transfers
Your personal information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy.

Government and Legal Disclosures
We may disclose the personal information we collect through this Site, when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or safety of our company, our users, or others.

External Sites
We are not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

A "cookie" is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site (personalization, etc). Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as news-feeds.

Remember The Risks Whenever You Use The Internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.  For any other information please contact us using the Contact Us page.

Please refer to the full Blue Star Families Privacy Policy for more information.

Event Policies

Release of Liability and COVID Policies

Photo Release Terms & Conditions:

By registering for an event, you are authorizing Blue Star Families, Inc. the right to take photos of your family (adults and children in your party) at the above-listed event. You are authorizing Blue Star Families, Inc. and its partners to copyright, use or publish, in any medium now or hereafter known, and for any purpose whatsoever, including (but not by way of limitation) illustration, promotion, advertising, and trade.

You also agree to release and discharge the event photographer and Blue Star Families from any and all claims and demands ensuing from or in connection with the use of the images, including any and all claims for libel and invasion of privacy. You understand that you are not entitled to compensation for use of these images.

This authorization and release shall ensure to the benefit of the legal representatives, licensees, and assigns of the photographer as well as Blue Star Families, Inc. You also confirm that you are the parent or legal guardian of the children included in your family’s tickets. By agreeing to the terms and conditions, you consent to the above on their behalf.

If you would like to attend an event but do not agree with the Photo release terms, contact the Community Manager.